Drawn and Quarterly - 2020
The bodies of citizens and the infrastructure surrounding them is constantly updating. People can’t recognize themselves in old pictures, and they wake up in apartments of completely different sizes and shapes. Commuter routes radically differ day to day. The citizens struggle with adaptability as updates happen too quickly, and the changes are far too radical to be intuitive. There is no way to resist—the updates are enacted by a nameless, faceless force.
Familiar Face’s narrator works in the government’s department of complaints, reading through citizens’ reports of the issues they’ve had with the system updates. The job isn’t to fix anything, but rather to be the sole human sounding board, a comfort in a system so decidedly impersonal. These complaints aren’t mere bug reports—they can be anything: existential, petty, just plain heartbreaking.